Comparative Usability Study of a University Website (PDF)

This quantitative study was created as a requirement of my first co-op placement at the University of Windsor. The University of Windsor’s website www.UWindsor.ca is a comprehensive website used by many people. The target audience includes students, faculty, staff, alumni and guests. This target audience is common among most university websites. The audience and information presents an opportunity to perform a different kind of usability study: a comparative study. Time on task was measured and compared across three different University websites analyzed using analysis of variance.  47 participants took part in this study.

Center for Career Education – Usability Report (PDF)

This study was performed while working for the University of Windsor’s Web Team. The Center for Career Education is responsible for all career services on campus including Co-op opportunities. The website has to cater to both student and potential employers. For this study we had 16 participants, which include 4 employers, 9 students who work with the CCE and 3 regular students. For this study, participants were monitored using the Morae software which records audio, video, screen captures, key capture and mouse clicks.

Computer Science Usability – Report (PDF)

This report was constructed for the University of Windsor, Computer Science Department after a redesign of their website. I was asked to perform a usability study after being referred to the department by the University’s web team. I interviewed and observed 14 participants for this study and presented the results to the CS website committee, which included many professors and the school’s chair. Many recommendations that were reported in the document have been implemented.