I am a user experience generalist and I love what I do. I am currently employed at Nuance Communications in Burlington MA building the exam room of the future. Previously, I worked at athenahealth in Watertown, MA where I researched and designed interactions for the hospital EHR system. I’ve been excited and privileged to work in the healthcare UX field as much as have. Solving real complex problem for real user is where I love to be. 

My work at CA Technologies focused on doing research into better business management and strategy tools and at TripAdvisor as a UX generalist and team of one I covered all major products and concepts that require user research. Prior to joining TripAdvisor my educational research focuses on usable privacy and security, making security protocols easy and accessible for all computer users. More specifically, my work has focused on the different ways that people cope and work with security and privacy mechanisms, including their beliefs, habits and justifications. I have additional industry experience through my undergraduate co-op positions as a Usability Analyst at the University of Windsor and as a User Experience Researcher at Google Inc.

My HCI and UX interests are exploratory research, interface design and interactions on the Internet. From my years at TripAdvisor I have internalized the “speed wins” mentality and have prided myself on being able to excel in an agile environment. My process is constantly evolving to best partner with my stakeholders and teammates. Outcome driven innovation and lean ux practices have help me be successful influencing and getting problems solved.

Outside from my professional life, I spend most of my time cooking, entertaining and being with my family.

Email: contact@jannaweber.com